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AFFILIATE FAQ

1) What's are affiliate programs?
2) What makes the LuxSauna program so powerful?
3) How much will it cost me to join?
4) When do I get paid?
5) How long does it take to sign up?
6) How do I sign up?
7) How will you keep track of the orders coming from my site?
8) How will I know how many of each product I sold?
9) What kind of income can I expect?
10) How much will I be paid when I make a sale?
11) How many of people can I expect to buy?
12) Do I need a credit card merchant account and a secure site to join?
13) Can I receive my commissions via Pay Pal?
14) How should I incorporate the LuxSauna Affiliate Program into my web site?
15) How will my visitors order?
16) Can I take orders directly on my web site instead?
17) Will you supply me with marketing material that I can use on my site?

Q: What's are affiliate programs?

A: In a nutshell, you refer people to another site in exchange for a commission on every qualified sale you produce. That usually means adding a link (encoded with a unique ID number) from your web site or e-mail message to another site, which tracks how many sales you are responsible for.

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Q: There are thousands of affiliate programs around. What makes the LuxSauna program so powerful?

A: We represent a product that is in the formative stages of a booming market, sells very, very well on the Intergross and provides more profit per sale than any other product on the Intergross.

Here are some other great reasons to partner with LuxSauna:

  • Commission size: You earn as much 5% of our gross profit for each product -- and as much as $150 per sale! Plus, sell 10 or more in a given month, and we will increase your referral fee to 10% per sale for all sales you have generated for that month.

  • Proven simple sales process: We give you field-tested and proven "Copy, Paste, and Send" promotions and other easy-to-use resources.

  • Three-year "Memory": If you send someone to our site and they don't buy today, but re-visits the site anytime within the next three years and purchase one of our products, you still earn your referral fee!

  • Exclusive Affiliate Resource Center: This private "Members Only" site lets you track your visitors, sales and earnings, all in real time, so you always know exactly how you're doing.

  • We take care of everything: Once you pass the visitor on to our site, we'll take care of all the details, including charging their credit card, shipping their orders, and providing any customer service or technical support necessary. You don't have to do a thing!
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Q: How much will it cost me to join?

A: There is no cost to join!

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Q: When do I get paid?

A: We calculate sales from the 1st of one month to midnight of the last day of the same month. All referral checks are mailed within 30 business days after the last day of every month.

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Q: How long does it take to sign up?

A: The sign-up process takes just a couple of minutes -- and there are no long surveys or endless forms to fill out. In just a couple of minutes you can be signed up and access our Affiliate Programs Resource Center where you'll find all the info you need to get started.

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Q: How do I sign up?

A: Just go to our application form. Within minutes of submitting it, you'll have access to our promotional tools.

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Q: How will you keep track of the orders coming from my site? A: It's easy! When you sign up as an LuxSauna affiliate, you will be assigned a unique identification number. This unique identification number is used in every URL that you use to link to the LuxSauna affiliate products.

Plus, in all the "Copy & Paste" e-mail promotions, classified ads, banner ads, text links, pop ups, etc. that we provide you with to promote the various LuxSauna affiliate products, we have already added your unique affiliate identification number. (We want to make things as easy as possible for you!)

When your visitor first comes to our site, we'll tag them with a "cookie" that includes your affiliate number. So if someone visits LuxSauna through your link to our site and does not buy one of our products right away -- but returns within three years to purchase one of our eligible products -- you will still get credit for that sale and earn your commission!

If they have their "cookies" turned off on their browser, our special tracking software will always point to your reference number, even if they bookmark us and return later to purchase.

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Q: How will I know how many of each product I sold?

A: You'll receive an e-mail alerting you of each order moments after it is placed. Plus, our exclusive Affiliate Resource Center lets you view exactly how many visitors have traveled from your site to LuxSauna and how many of each product were sold on a daily basis (including the customer's name and how they ordered).

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Q: What kind of income can I expect?

A: Currently, our average "medium traffic site" receives a monthly referral check between $600 to $900. We have web sites that earn under $100 a month (very low traffic sites) and others as high as $7,500 a month or more (popular, high traffic sites).

The amount you earn depends on the type of people that visit your site, how many visitors you receive monthly, and how much exposure you give the link to the Intergross Marketing Center.

Sites that have links to the LuxSauna in many places throughout their web sites do MUCH better than sites that only have a small link or just one link throughout their site. We cannot emphasize enough how important exposure is to the success of your campaign.

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Q: How much will I be paid when I make a sale?

A: We pay out 5% - 10% of our gross profit! (i.e. The revenue from a sale minus our costs.) But it doesn't stop there.

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Q: How many of my visitors that I send to your site can I expect to end up buying?

A: As you probably already know, conversion rates depend on many factors. On average, most LuxSauna affiliates earn one sale for every 95 to 115 visitors they send us. Some sites that really "perform" see one sale for every 33 to 36 visitors they refer to us; however, to get this kind of great conversion ratio, a personal recommendation is required to give the added credibility to your promotion. A personal recommendation can increase your referral fees by as much as 416%.

The type of traffic you generate has a direct effect on the percentage of people that buy.

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Q: Do I need a credit card merchant account and a secure site to join?

A: No. That's the beauty of an affiliate program -- we take care of all of the payment processing, secure server technology and even the shopping cart system. All you do is promote our products and cash your commission checks every month!

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Q: Can I receive my commissions via Pay Pal?

A: No. All commissions are paid out in US currency checks and are sent by regular mail. Unfortunately, our current system is not yet equipped to perform electronic transfers or to credit affiliate credit cards directly.

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Q: How should I incorporate the LuxSauna Affiliate Program into my web site?

A: We offer a whole range of ready-to-use options -- from banners and text links to pop-up windows and ready-to-send e-mail promotions -- that you can easily add to your site or your opt-in mailings. We give you tools you need, but no matter how you integrate them into your web site, we give you complete control.

One of our Affiliate Support Specialists would be more than happy to speak with you once you've completed the application form to discuss the specific tools that would produce the best results with you unique web site.

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Q: How will my visitors order?

A: We take care of everything. You just need to direct the visitors to the LuxSauna web site through your affiliate links, and we'll look after taking the order, delivering the product, etc...

When the customer is ready to order, the LuxSauna ordering system takes over, and automatically processes the order -- while recording your affiliate identification number to guarantee that you're credited for the sale.

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Q: Can I take orders directly on my web site instead, and just send you the customer information afterward?

A: No. We offer a secure web site which is essential in collecting online orders. Plus, we handle all customer questions and requests, including customer service.

In fact, that's one of the reasons why earning affiliate commissions is so much easier than managing your own business! You get to eliminate the hassles of product development, ad writing, order processing, shipping, refunds, and customer service. We do all that. All you do is drive visitors to our site!

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Q: Will you supply me with product descriptions and marketing material that I can use on my site?

A: Yes, we supply you with tested, editable "Copy & Paste" e-mail and e-zine promotions, along with banner and classified ads and even pop-up windows -- all of which are field-tested and proven to work.

Luxsauna.com
LuxSauna LLC
4120 Brighton Bldg B-12
Denver, CO 80216
PH: 800-717-2862
sales@luxsauna.com

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