If you are not completely satisfied with your LuxSauna far infrared sauna or our service, for any reason whatsoever, simply let us know within 90 days, (in writing).We will make it right! You may return your LuxSauna far infrared sauna in the same condition as it was received and we will promptly issue a refund minus a small restocking fee.
How can we offer such a terrific guarantee?
Simple: Lux Saunas has without question a product of high-grade quality craftsmanship, superior efficiency and performance, the appeal of expensive furniture and most importantly, provides you with a lifetime of positive health benefits using far infrared saunas that you would never want to be without. We want anyone concerned with the quality of their life and health to eliminate any hesitation and begin using this most powerful and beneficial curative tool as soon as possible.
And frankly – NO ONE HAS EVER RETURNED A LUXSAUNA. We believe you will love your new LuxSauna, however if for any reason you don’t. Give us a and we’ll make it right! We are committed to surpassing your expectations with every order, by providing the industry’s BEST customer service. At LuxSauna our first priority is Total Customer Satisfaction. We focus on giving you the quality, selection, value and outstanding professional service that will make you a customer for life! You have our word on it!
Have questions about this far infrared sauna offer? Please contact our customer service department at 888-301-9442 Place your no-risk order now. We will confirm your order details at once by email. Our secure SSL servers use 128-bit encryption (just like the banks) to keep your information safe. And we promise never to share your information with anyone else.
Returns Policy within 90 day, 25% restocking fee, (if your sauna is in route to you and or delivered and you no longer wish to keep it), plus cost incurred to ship sauna to you as well as the cost for returning the sauna. A 5% transaction processing fee will be charged for any cancellation that occurs after the day of order whether the order has shipped or not. A Cleaning/Repair fee may also apply. Customer must pay cost of shipping both ways (shipping cost to the customer and shipping cost back to our warehouse even if there is free shipping offered at the time the order is placed). Any return or cancellation must be received in writing prior to coordinating pick up.